Terms & Conditions
A Legal Disclaimer
The information provided on the TWENTYSEVEN website is for general informational purposes only. While we make every reasonable effort to ensure that the information presented is accurate, complete, and up to date, TWENTYSEVEN makes no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, availability, or completeness of any content.
TWENTYSEVEN shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of this website, including but not limited to booking errors, interruptions, inaccuracies, or technical issues.
All images, descriptions, floor plans, and visual representations are for illustrative purposes only and may differ slightly from the actual accommodation. Such differences do not constitute grounds for claims or compensation.
Use of this website is at the user’s own risk. TWENTYSEVEN reserves the right to modify, suspend, or discontinue any part of the website or its content at any time without prior notice.
Terms & Conditions - The Basics
1. General Provisions
These Terms & Conditions govern the use of the TWENTYSEVEN website and the reservation and accommodation services offered through it. By accessing the website or making a reservation, you acknowledge that you have read, understood, and accepted these Terms & Conditions in full.
TWENTYSEVEN operates as a luxury boutique accommodation within a residential building, offering short-term accommodation services.
2. Reservations & Payment
All reservations are subject to availability and confirmation. Prices displayed are per room and per night unless stated otherwise and may include applicable taxes as required by law.
TWENTYSEVENreserves the right to cancel or modify reservations in cases of force majeure, technical errors, or circumstances beyond reasonable control, without incurring liability.
3. Check-In & Check-Out
Check-in and check-out are self-service and contactless. Guests receive digital instructions prior to arrival. Failure to follow check-in instructions does not entitle the guest to refunds or compensation.
Guests are responsible for vacating the accommodation by the stated check-out time. Late departure may result in additional charges.
4. Housekeeping & Services
All rooms are professionally cleaned and disinfected prior to each stay. Routine housekeeping during the stay is included unless explicitly requested by the guest.
TWENTYSEVEN provides essential amenities such as towels, bed linens, shampoo, and shower gel. Requests for additional items are subject to availability and do not form part of the accommodation contract.
5. Guest Responsibilities
Guests are fully responsible for their conduct and for any damage caused to the property, furnishings, or equipment during their stay.
TWENTYSEVEN shall not be liable for loss, theft, or damage to personal belongings, whether inside the room or in common areas.
6. Limitation of Liability
To the maximum extent permitted by law, TWENTYSEVENand its owners, operators, employees, and affiliates shall not be liable for:
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Personal injury or accidents occurring on the premises
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Loss or damage to personal property
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Service interruptions or technical failures
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Acts of third-party service providers (including transportation or attraction bookings)
7. Applicable Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Hungary. Any disputes shall be subject to the exclusive jurisdiction of the competent Hungarian courts.
T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).
T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.
Privacy Policy
1. Data Controller
TWENTYSEVEN acts as the Data Controller in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).
2. Personal Data Collected
We may collect and process the following personal data:
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Name, email address, telephone number
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Reservation details and stay information
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Payment-related data (processed via secure third-party providers)
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Communication records and service requests
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Technical data such as IP address and browser information
3. Purpose of Data Processing
Personal data is processed strictly for the following purposes:
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Reservation management and guest communication
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Legal and regulatory compliance
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Providing concierge and requested services
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Improving website functionality and user experience
Data is processed lawfully, fairly, and transparently, and only to the extent necessary.
4. Legal Basis for Processing
Processing is based on one or more of the following legal grounds:
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Performance of a contract
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Compliance with legal obligations
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Legitimate interests related to service provision
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Guest consent where required
5. Data Sharing
Personal data may be shared only with trusted third-party service providers (e.g., payment processors, transportation providers) strictly for the purpose of delivering requested services.
TWENTYSEVEN does not sell or trade personal data.
6. Data Retention
Personal data is retained only for as long as necessary to fulfill legal, contractual, or operational obligations, after which it is securely deleted or anonymized.
7. Data Subject Rights
In accordance with GDPR, guests have the right to:
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Access their personal data
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Request correction or deletion
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
